It is critical for you and your vehicle to have a good set of tires. However, you won't always be able to keep the same tires for the duration of your vehicle's life. Their service can be cut short due to road debris, punctures, cuts, potholes, and tread wear. Before this happens to you, make sure you know what kind of warranty your tires come with so you can get the most out of them. Manufacturers provide a variety of warranties, some of which are confusing or complex. We'll walk you through the different types of warranties, what they cover, and how to file a warranty claim in this guide.
Tirewarehouse.ca is an authorized reseller, we work with tire distributors in Canada who back up tire manufacturers' warranties. A manufacturer's limited warranty against material and workmanship defects is included with all tires purchased from us.
Just in case - here is how you figure out your tire size. Here’s a picture of a tire - you will need to grab those 3 numbers before you start searching - 205/65/R15 would be the size for the tire.
It would be in your car manual, vehicle door, or you can check the current tires on your vehicle.
Road hazard warranty is currently available from only a few manufacturers. The manufacturer will replace any tire that has been damaged by a road hazard (impact break, cut, or puncture) at no cost (which can be prorated to usage). These warranties are usually only good for the first 2/32nds of a year or 1-2 years after the purchase date. If your tire is damaged by a curb, potholes, nails, glass, or other road debris, you can claim a replacement through this warranty2. Workmanship & Materials Warranty/ Limited Warranty
The Manufacturer's Materials and Workmanship Warranty covers conditions that necessitate the removal of a tire from service and are under the control of the tire manufacturer's raw materials or workmanship quality.
Typically, the customer's tire will be exchanged free of charge during the first year of ownership or when 25% of the treadwear on the tire has occurred (whichever comes first). The cost of replacement is prorated for the remainder of the tire's warranty period, with the owner receiving a credit for the percentage of service not received.3. Limited Mileage/Treadwear Warranty
A lot of tires come with a limited mileage warranty. This has become a selling point for most manufacturers as it guarantees customers the potential longevity of the tires. Tires are assigned a mile rating by the manufacturer based on their intended use and applications. If the tires wear out before the limit, the manufacturer will give you a prorated refund. For example, if a set of tires wears out after 80,000 miles and the manufacturer's mileage warranty is 90,000 miles, the manufacturer will reimburse 10% of the set's value.
Tires installed as original equipment on new vehicles are typically not covered by mileage warranties (unless specifically included by the tire manufacturer). The warranty only applies to the original owner and the vehicle on which the tires were first installed. Treadwear warranties are also subject to time limits set by tire manufacturers, and they expire four, five, or six years from the date of purchase, just like the standard warranty.4. Manufacturer Special Warranty - Test Drives/Satisfaction Trials
If a retail customer who purchased eligible tires is dissatisfied, they can return them to the store where they were purchased within the specified period (usually 30, 45, or 60 days) for an exchange for another tire model from the same manufacturer or, in some cases, a full refund. It is necessary to show proof of purchase in its original form.
This warranty excludes tires that were installed as standard equipment on new vehicles.
Only a few manufacturers provide the flat tire change assistance warranty. This warranty includes free towing service to the nearest tire retailer (within a 250-kilometer radius) who will repair or replace your tire if it becomes punctured. For example, Michelin and Continental provide free flat tire changing service for three years, during which time they will change your flat, install your spare tire, or provide towing.
|Manufacturer||Limited warranty||Treadwear warranty||Satisfaction Guarantee||Roadside assistance|
|Michelin||Tires replaced at a cost||From 30,000 to 130,000 km depending on the model of tire||60 days||Up to 3 years of free roadside assistance.|
|Goodyear||Tires are replaced free of charge||From 45,000 to 130,000 km depending on the model of tire||30 days|
|Continental||Tires are replaced free of charge||From 64,000 to 110,000 km depending on the model of the tire||60 days||Up to 3 years of free roadside assistance.|
|BF Goodrich||Tires are replaced free of charge||From 55,000 to 115,000 km depending on the model of tire, or up to 6 years after purchase|
|Cooper Tires||Tires replaced free of charge||From 64,000 to 130,000 km depending on the model of tire||45 days|
|Toyo Tires||From 72,000 to 120,000 km depending on the model of tire, or up to 5 years after purchase|
|Uniroyal||Tires are replaced free of charge||From 80 000 to 110 000 km depending on the model of tire, or up to 6 years after purchase|
NOTE: Every warranty has terms and conditions, and many factors can lead to a claim being denied. Depending on the manufacturer, you may be required to submit a copy of your invoice as well as a tire rotation record demonstrating that all of your tires were rotated at least once every 10,000 kilometers. Improper tire inflation, overload, misuse, negligence, and other factors can all affect the processing of a warranty claim. To learn more, please refer to the warranty policy of the specific manufacturer.
Do you Need Assistance with Tire Warranties?
Our tire experts can assist you in selecting the ideal tire for your needs, as well as the appropriate warranty. We can also assist you with filing a claim for your damaged tires. Please contact us at 1-855-456-1195.
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